# The utility, and the people who run it

> Meet the team behind CustomHosted. CustomLabs builds the software, CodeHerder agents iterate on it, and we run the hosting.

Source: https://customhosted.com/about/

№ 01 Company

CustomHosted is the hosting arm of CustomLabs — the same team that builds and ships your software also keeps it on, at one predictable monthly rate.

№ 02 The lineage

## One loop, end to end

CustomLabs builds it, CodeHerder's agents iterate on it, and CustomHosted keeps it running on tier-one infrastructure — the global edge network for static sites, dedicated compute for everything else. One team, one bill, no lock-in: it's your stack, and you can take it with you.

1. 01 — Build — CustomLabs — Design and build the first version with the consultancy that also runs it. One team, brief to production — nothing lost in a handoff. — [customlabs.io ↗](https://customlabs.io)
2. 02 — Iterate — Code Herder — Agentic, automated iteration on the code that's already live with us. Brief a change, an agent implements it on a branch and opens a pull request, CI ships the merge. — [codeherder.com ↗](https://codeherder.com)
3. 03 — Run — CustomHosted — Every stack is defined as code and deploys straight from your repo, so the loop closes on the same pipeline we monitor, back up, and patch. Merge, and it’s live. — That's us

№ 03 Values

## What we believe

A handful of rules we hold to on every stack we run, whatever the rate card says.

- V1 — A human answers — No ticket-triage maze. A real person from the team that built your stack replies within a business day — not a bot, not a queue.
- V2 — No lock-in — it's your stack — Everything runs from your repo, defined as code. Take the config, take the data, take the whole thing elsewhere whenever you want. — [What the handover contains →](https://customhosted.com/portability)
- V3 — Boring infrastructure, kept boring — Patches, backups, monitoring — handled quietly on tier-one infrastructure, so it never becomes the interesting part of your week.
- V4 — One predictable rate — A single flat monthly number per stack. No per-request billing surprises, no line-item sprawl to audit.
- V5 — Honest about the edges — Every limit we publish lives in one place, imported from the page that owns it — read before you buy, not after. — [See the full no list →](https://customhosted.com/limits)
- V6 — The loop does not need one person awake — The stack is code, the checks run with no human, and an agent can open the pull request. A person still approves every merge. — [What runs when we don't →](https://customhosted.com/without-us)

№ 04 The promise

## A human answers

No ticket-triage maze, no tiered support plans to upgrade into — a real person from the team that built your stack reads what you send and replies within a business day.

Tell us what you're running. We'll reply with a flat monthly rate and a straight answer — no sales call required.

[Talk to a human →](https://customhosted.com/contact)

## Ready to start?

Tell us what you're running — one fixed monthly rate, within a business day.

[Get a quote →](https://customhosted.com/contact)