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№ 01 Lookup

265 pages, terms, guide sections and answers, all in one place. Type below to filter live — or browse the full index with JavaScript off.

Search the site 265 entries.

№ 02 Pages

## Pages

87 entries.

- [Home Page Managed hosting for any app, run like a utility — static sites, dedicated compute, and everything in between.](https://customhosted.com/)
- [Which do I need? Page Answer a few questions, get a hosting-shape recommendation — no sales call required.](https://customhosted.com/selector)
- [The hours ledger Page The estimator's mirror image — put your own hours and rate in, and see what running it yourself actually costs.](https://customhosted.com/hours)
- [Onboarding Page The first week, hour by hour, and exactly how much of it is your own time.](https://customhosted.com/onboarding)
- [Pricing Page The full rate card — plans, add-ons, and a self-serve estimator with a live monthly total.](https://customhosted.com/pricing)
- [The quote Page What we need to make one, how a brief becomes a fixed number, what it contains, what it does not, and what accepting it commits you to.](https://customhosted.com/quote)
- [Billing Page What a month actually looks like: the invoice cycle, a specimen invoice, what moves the number and what never does, fair use in numbers, and the CodeHerder iteration line explained from the invoice's side.](https://customhosted.com/billing)
- [Spec sheet Page A shareable, printable spec sheet for any configuration from the estimator or selector — line items, one total, and a permalink to hand off.](https://customhosted.com/spec)
- [Get a quote Page Describe the workload, get one fixed monthly rate in writing within a business day.](https://customhosted.com/contact)
- [Platform Page What the global edge network, durable storage, and dedicated compute actually are.](https://customhosted.com/platform)
- [Static Page Static-site hosting on the global edge network — what it includes and what it costs.](https://customhosted.com/static)
- [Dedicated Page Fixed-price dedicated compute sized to the workload, with a static IP and full control.](https://customhosted.com/dedicated)
- [Databases Page Managed Postgres tiers, how an app connects, how a schema change ships, and what happens when one fails halfway.](https://customhosted.com/databases)
- [Custom Page Anything that doesn't fit a fixed tier — designed and quoted flat.](https://customhosted.com/custom)
- [Compare Page CustomHosted next to rolling it yourself, a self-serve deploy platform, a traditional host, and an agency on retainer — dimension by dimension, honestly.](https://customhosted.com/compare)
- [Limits Page Every published limit on the site, in one list — what we do not do, collected from the page that owns each one.](https://customhosted.com/limits)
- [Performance Page The measured page-weight budget behind the "fast on the edge" claim — real numbers from this build, enforced on every deploy.](https://customhosted.com/performance)
- [Migrations Page Already hosted elsewhere? A rehearsed cutover with little-to-no downtime.](https://customhosted.com/migrate)
- [Repository Page The one copy of your code every other promise on this site depends on: who owns it, and the four states you can start in.](https://customhosted.com/repository)
- [Portability Page What a handover actually contains: the pack manifest, the procedure with real minutes attached, and what honestly stops when you go.](https://customhosted.com/portability)
- [Recovery Page What's actually in a backup, how a restore works, how far back you can go by tier, and what a tested restore means in practice.](https://customhosted.com/recovery)
- [Monitoring Page The watch list, what fixes itself automatically, who gets woken for the rest, and what a code bug that no monitor can catch turns into.](https://customhosted.com/monitoring)
- [Incidents Page What happens when something breaks: what counts as one, the first hour step by step, first response by symptom, and what it costs.](https://customhosted.com/incidents)
- [What visitors see Page What the person using your app gets during a failure or a planned change, and the three pages you can put there.](https://customhosted.com/what-visitors-see)
- [Logs Page The record of what happened: the three things people call "logs", where a line goes hop by hop, what is kept and for how long, and how a log line becomes a briefed change.](https://customhosted.com/logs)
- [Patching Page What gets patched layer by layer, the standing window and the out-of-band path, whether it takes the app down, and where a dependency bump becomes a briefed CodeHerder pull request instead.](https://customhosted.com/patching)
- [Background jobs Page The work your app does when no browser is waiting for it: the three kinds, where each runs by hosting shape, how the clock is wired, what happens when a job fails, and who owns whether it is safe to run twice.](https://customhosted.com/background-jobs)
- [Files Page The files your app keeps: the three kinds of file, where one goes hop by hop, what holds it by hosting shape, what happens when the disk fills, and what survives a deploy, a resize, a restore, and an exit.](https://customhosted.com/files)
- [Domains Page Who owns the domain, the records, and the certificate — the record sheet, why your mail never moves, the propagation window, and what changing something later costs.](https://customhosted.com/domains)
- [Delivery Page The rules a request meets once DNS resolves — redirects, trailing slashes, a real 404, the cache, and the response headers you get by default.](https://customhosted.com/delivery)
- [Access Page Who can touch your production: the four principals, the capability matrix, secrets, least privilege, and what the CodeHerder agent can and cannot do.](https://customhosted.com/access)
- [Your data Page The personal data your app keeps here: where it sits, who can reach it, how long a copy lives, and what deleting it actually does.](https://customhosted.com/your-data)
- [Under attack Page The perimeter: what stands between the internet's junk traffic and your app, the four kinds of attack, and the honest line where it stops.](https://customhosted.com/under-attack)
- [Under load Page The day the crowd arrives: what runs out first, how a static site and a dedicated instance fail differently, and the rehearsal that finds your own number.](https://customhosted.com/under-load)
- [Without us Page What keeps running when nobody here is awake, what waits for a person, and what you hold if CustomHosted stops.](https://customhosted.com/without-us)
- [Outside services Page The parts we don't run: a payment gateway, a mail sender, a customer-messaging tool — where they connect, what changes by hosting shape, and what happens when one breaks.](https://customhosted.com/outside-services)
- [Environments Page What a staging environment actually is here — the address, who can reach it, what data it holds, how a change gets promoted out of it, how to go back, and what it costs.](https://customhosted.com/environments)
- [Deploys Page What a deploy actually is, the hops from merge to serving traffic, what it takes down by hosting shape, what survives it, and what happens when a build fails.](https://customhosted.com/deploys)
- [Checks Page The proof a change works: what runs before it ships, whose checks they are, what a failure does, and what happens when a repository has no tests at all.](https://customhosted.com/checks)
- [Review Page The pull request itself and the approval decision — what you see, how to review it without reading code, the three answers, and who may approve.](https://customhosted.com/review)
- [Configuration Page The values your app reads — a setting against a secret, where a value lives hop by hop, the build-time-versus-run-time trap, and the honest limits.](https://customhosted.com/configuration)
- [Email Page The mail your app sends, not mail addressed to your domain — the sending path hop by hop, the records the zone needs, and the honest limits on deliverability.](https://customhosted.com/email)
- [Forms Page A static site has no server, and a form needs one thing that runs — where a submission goes, what catches it by hosting shape, and this site's own quote form as the worked artifact.](https://customhosted.com/forms)
- [Logins Page The people who sign in to your app, not to production — what a login needs and who supplies it, where a session lives, what a release does to it, and this site's own login: there isn't one.](https://customhosted.com/logins)
- [Content Page A typo, a price, or a whole new page — a static site has no admin screen, so a content change is a briefed pull request instead.](https://customhosted.com/content)
- [Images Page The picture as bytes: its dimensions, its format, its weight, and what it costs the page budget — what makes a picture light, and how it ships.](https://customhosted.com/images)
- [Being found Page The half of search we own: the address, the sitemap, crawlability, structured data, and speed — and the half that stays yours.](https://customhosted.com/being-found)
- [Scaling Page The tier ladder, how a capacity signal turns into a scheduled move, what visitors see during it, when a bigger box is the wrong answer, and what this platform deliberately does not do.](https://customhosted.com/scaling)
- [Analytics Page The numbers that say it worked: who visited, how much traffic the plan moved, and how a number turns into a briefed change.](https://customhosted.com/analytics)
- [What we host Page Every stack we host in one compatibility register, plus deep pages for the frameworks asked about most.](https://customhosted.com/host)
- [Next.js Page Managed Next.js hosting. Server-rendered routes run on a dedicated server. A static export runs on Static Starter. CodeHerder ships small changes.](https://customhosted.com/host/nextjs)
- [WordPress Page Managed WordPress hosting. PHP and a managed database run on a dedicated server. CodeHerder ships theme and content changes you brief in plain words.](https://customhosted.com/host/wordpress)
- [Python Page Managed Python hosting. Your WSGI or ASGI app runs on a dedicated server with managed Postgres. CodeHerder ships small endpoints and fixes.](https://customhosted.com/host/python)
- [Laravel Page Managed Laravel hosting. PHP, a queue worker and a managed database run on a dedicated server. CodeHerder ships the changes you brief.](https://customhosted.com/host/laravel)
- [Docker Page Managed hosting for containerised apps. One image runs on a dedicated server at a fixed rate. A Compose stack gets a flat quote. CodeHerder ships image changes.](https://customhosted.com/host/docker)
- [Node.js Page Managed hosting for Node, Express and Nest APIs. One long-lived process runs on a dedicated server. CodeHerder ships routes and fixes after launch.](https://customhosted.com/host/node)
- [Who it's for Page The same platform and loop, organised by situation instead of by product shape.](https://customhosted.com/for)
- [Agencies Page Managed hosting for design and dev studios. One flat rate per site, staging for each client, and CodeHerder to absorb small change requests.](https://customhosted.com/for/agencies)
- [Founders Page Managed hosting for founders. CustomLabs builds or finishes version one, dedicated compute runs it at a flat rate, and CodeHerder ships small changes.](https://customhosted.com/for/founders)
- [No dev team Page Managed hosting for sites with no developer. Brief a change in plain words, a CodeHerder agent opens a pull request, and you approve it.](https://customhosted.com/for/no-dev-team)
- [The Loop Page Build → Iterate → Run — the loop that keeps a site shipping after launch.](https://customhosted.com/loop)
- [Brief a change Page The five parts a good brief needs, a composer that assembles one for you, and three real examples.](https://customhosted.com/brief)
- [In flight Page The changes you have in the air: what one change is, why one runs at a time, what sets the order, what slows one down, and this site's own shipping cadence.](https://customhosted.com/in-flight)
- [Built in the open Page The real pull-request ledger behind this site — the loop, run on ourselves.](https://customhosted.com/built-in-the-open)
- [Case files Page Three of those ledger rows, followed end to end — the brief, the review, and the real diff stats behind each.](https://customhosted.com/case-files)
- [In service Page Five worked examples of the Build → Iterate → Run loop, plus one measured entry: this site.](https://customhosted.com/in-service)
- [Guides Page Long-form, no-pitch guides on the decisions behind hosting a site.](https://customhosted.com/guides)
- [Static site or dedicated server: which do you actually need? Page One question decides most of your hosting bill: does your site need a server? This guide gives you a checklist to answer it.](https://customhosted.com/guides/static-site-vs-dedicated-server)
- [What “managed” actually means — and the hours it gives back Page See the work managed hosting takes off your week: patching, backups, monitoring and a human who answers. Each task comes with the hours it saves.](https://customhosted.com/guides/what-managed-hosting-includes)
- [How to keep shipping changes to a live site — without hiring a dev team Page Sites decay after launch. Learn how the Build, Iterate, Run loop keeps a live site changing when you have no developer on staff.](https://customhosted.com/guides/keep-shipping-without-a-dev-team)
- [From prototype to production — hosting an app you built fast Page A working build is not a hosted product. See what it takes to keep an app up, secure and improving, and who does each job.](https://customhosted.com/guides/from-prototype-to-production)
- [Flat-rate vs. usage-based hosting: why your bill keeps surprising you Page Usage-based pricing turns every visitor into a cost. See why bills spike, what a flat rate changes, and when each model wins.](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting)
- [Should you host it yourself? The hidden cost of rolling your own Page Self-hosting looks almost free until you price the hours. See the build-versus-buy math, when doing it yourself wins, and when to hand it over.](https://customhosted.com/guides/should-you-self-host)
- [The real cost of a website: build it, run it, keep it moving Page Hosting is the small number. See the three-year cost of building, running and changing a site, and where the hours really go.](https://customhosted.com/guides/the-real-cost-of-a-website)
- [Glossary Page Plain-English definitions for every hosting term on this site — and who handles each one.](https://customhosted.com/glossary)
- [About Page Who runs CustomHosted, and how it connects to CustomLabs and CodeHerder.](https://customhosted.com/about)
- [Security Page A pre-filled security questionnaire: who can reach production, how fast we patch, what a delete does to backups, and what we cannot promise.](https://customhosted.com/security)
- [Support Page Where a message goes once you send it: who picks it up, what it costs, and when you hear back.](https://customhosted.com/support)
- [Status Page A posted summary of the current system state.](https://customhosted.com/status)
- [Accessibility Page A WCAG 2.1 AA self-assessment, checked with an automated crawl of every route.](https://customhosted.com/accessibility)
- [Directory Page Every page on the site, grouped and described — the back-of-manual index.](https://customhosted.com/directory)
- [Search Page Look up any page, glossary term, guide section or answer on the site by keyword.](https://customhosted.com/search)
- [Terms of Service Page The agreement that governs your use of CustomHosted. It covers the service, accounts, billing, liability, termination and data portability.](https://customhosted.com/legal/terms)
- [Privacy Policy Page What we collect through this site, why we collect it, and how long we keep it. It also covers analytics cookies and how to ask for deletion.](https://customhosted.com/legal/privacy)
- [Service Level Agreement Page Our availability commitment, the terms it uses, and the service credit schedule. It also lists what is excluded and how to claim a credit.](https://customhosted.com/legal/sla)
- [Acceptable Use Policy Page What you may not run on our servers and the fair-use limits on resources. It also covers how to report abuse and how we enforce the rules.](https://customhosted.com/legal/acceptable-use)
- [RSS Page Subscribe to the Field Manual guides in a feed reader.](https://customhosted.com/guides/rss.xml)

№ 03 Glossary terms

## Glossary terms

134 entries.

- [CDN (edge network) Glossary term A network of servers positioned close to visitors around the world, so a page loads from whichever one is nearest instead of one far-away server.](https://customhosted.com/glossary#cdn)
- [Origin Glossary term The one real server behind the edge network — where a request goes when nothing cached can answer it.](https://customhosted.com/glossary#origin)
- [Latency Glossary term How long a request takes to get an answer back, measured in milliseconds — the thing an edge network exists to shrink.](https://customhosted.com/glossary#latency)
- [Egress Glossary term Data leaving our network on its way to a visitor — the traffic a usage-based host would meter and bill for.](https://customhosted.com/glossary#egress)
- [Cache purge Glossary term Telling the edge network to drop a stale copy of a file so the next visitor gets the current version.](https://customhosted.com/glossary#cache-purge)
- [Static asset Glossary term A file that is the same for every visitor — HTML, CSS, an image, a font — as opposed to a page a server builds fresh per request.](https://customhosted.com/glossary#static-asset)
- [Redirect (301/302) Glossary term An instruction that sends a visitor — and a search engine — from one address to another instead of a page.](https://customhosted.com/glossary#redirect)
- [Security header Glossary term An instruction sent alongside a page that tells a browser to switch on a specific protection, rather than code the page itself has to run.](https://customhosted.com/glossary#security-header)
- [SPA fallback Glossary term A rule that serves a single-page app's own starting page for any address its own router handles, instead of a 404.](https://customhosted.com/glossary#spa-fallback)
- [Not-found page (404) Glossary term The page a visitor gets for an address that genuinely does not exist, with a real 404 status code attached.](https://customhosted.com/glossary#not-found-page)
- [Maintenance page Glossary term A "we'll be back" page swapped in for the length of a planned change, then swapped back out.](https://customhosted.com/glossary#maintenance-page)
- [Error page (5xx) Glossary term The page shown when your app is up but answering wrong, rather than a page that simply does not exist.](https://customhosted.com/glossary#error-page)
- [Measurement tag Glossary term A snippet a visitor-analytics tool adds to a page so it can count a visit — a tool you choose, not one the platform runs for you.](https://customhosted.com/glossary#measurement-tag)
- [Page view Glossary term One visitor loading one page — the unit a visitor-analytics tool counts up into traffic figures.](https://customhosted.com/glossary#page-view)
- [Cookie Glossary term A small value a browser stores and sends back on later requests — how a tool tells one visitor's repeat visits apart from another's.](https://customhosted.com/glossary#cookie)
- [Lab vs. field measurement Glossary term A lab number comes from measuring a build by itself; a field number comes from a real visitor's own device and connection.](https://customhosted.com/glossary#lab-vs-field-measurement)
- [Canonical URL Glossary term The one web address a page names as its own — the address a search engine keeps, when more than one URL could show the same content.](https://customhosted.com/glossary#canonical-url)
- [Sitemap Glossary term A machine-readable list of every page on a site, so a crawler can find one without following every link by hand.](https://customhosted.com/glossary#sitemap)
- [Structured data Glossary term Markup added to a page that states a fact in a form a machine reader can parse directly, instead of inferring it from prose.](https://customhosted.com/glossary#structured-data)
- [Crawler Glossary term A program that fetches pages the way a browser does, then follows their links, to build up an index of what a site contains.](https://customhosted.com/glossary#crawler)
- [Client-side validation Glossary term A form check that runs in the visitor's own browser, before a submission is sent.](https://customhosted.com/glossary#client-side-validation)
- [Static site Glossary term A site built once into plain files and served as-is — no server computing a response per visitor.](https://customhosted.com/glossary#static-site)
- [Dedicated instance Glossary term A fixed slice of compute — CPU, memory, a static IP — that runs your app continuously, not shared unpredictably with anyone else’s traffic.](https://customhosted.com/glossary#dedicated-instance)
- [Managed database Glossary term A database CustomHosted provisions, patches, backs up, and watches for you, sized into one of a few fixed tiers.](https://customhosted.com/glossary#managed-database)
- [Container Glossary term An app packaged with everything it needs to run, so it behaves the same wherever it is deployed.](https://customhosted.com/glossary#container)
- [Process manager Glossary term The thing on a dedicated instance that keeps your app’s process running, restarting it automatically if it crashes or on every deploy.](https://customhosted.com/glossary#process-manager)
- [Build artifact Glossary term The output of a build step — the actual files or image that get deployed, as opposed to the source code that produced them.](https://customhosted.com/glossary#build-artifact)
- [Object storage Glossary term Durable storage for files — a built static site, an uploaded image, a backup — that is not tied to any one running server.](https://customhosted.com/glossary#object-storage)
- [Background worker Glossary term A process that runs jobs — sending emails, generating a report, working a queue — with no browser ever waiting on it directly.](https://customhosted.com/glossary#background-worker)
- [Queue Glossary term A waiting line for jobs, so a background worker takes each one in turn instead of dropping work that arrives faster than it can run.](https://customhosted.com/glossary#queue)
- [Scheduled job (cron) Glossary term A job that runs on a clock instead of a request — once a night, once an hour, on a fixed timetable.](https://customhosted.com/glossary#scheduled-job)
- [Idempotency Glossary term Whether running the same job twice does the same thing as running it once, instead of double-charging a card or sending a second email.](https://customhosted.com/glossary#idempotency)
- [Vertical resize Glossary term Moving a workload to a bigger (or smaller) tier of the same shape — more CPU and memory on the same instance, not a different architecture.](https://customhosted.com/glossary#vertical-resize)
- [Headroom Glossary term The gap between what a workload is actually using and the limit of its current tier — disk, memory, or connections still spare.](https://customhosted.com/glossary#headroom)
- [Autoscaling Glossary term Compute or storage that grows and shrinks on its own, without anyone asking for it — a capability this platform deliberately does not offer.](https://customhosted.com/glossary#autoscaling)
- [Concurrency Glossary term How many requests a workload answers at the same moment, as opposed to how many it answers over a whole month.](https://customhosted.com/glossary#concurrency)
- [Load test Glossary term A rehearsal that sends a rising amount of traffic at a standing copy of an app to find out where it starts to strain.](https://customhosted.com/glossary#load-test)
- [Knee Glossary term The point on a graph where a workload stops answering normally and starts queueing, slowing, or failing.](https://customhosted.com/glossary#knee)
- [Uploads directory Glossary term The folder on an app's own disk where a visitor's upload lands — not in git, and not rebuilt by a deploy.](https://customhosted.com/glossary#uploads-directory)
- [Persistent disk Glossary term The disk attached to a dedicated instance — it survives a restart and a resize, sized into the tier it runs on.](https://customhosted.com/glossary#persistent-disk)
- [Ephemeral filesystem Glossary term Disk space that resets on every restart or redeploy — the wrong place to keep a file you need back.](https://customhosted.com/glossary#ephemeral-filesystem)
- [Form endpoint Glossary term A small managed endpoint that catches a form submission — the one thing a static site needs briefed in to receive anything at all.](https://customhosted.com/glossary#form-endpoint)
- [Content change Glossary term A word, a picture, or a whole new page — the three things people ask to change on a site after launch.](https://customhosted.com/glossary#content-change)
- [Headless CMS Glossary term A service that holds your content and hands it to your site over its own API, instead of a database or a file in the repository.](https://customhosted.com/glossary#headless-cms)
- [Alt text Glossary term The words a screen reader speaks in place of a picture — written once, alongside the picture itself.](https://customhosted.com/glossary#alt-text)
- [Lazy loading Glossary term Telling the browser to fetch a picture only once a visitor scrolls near it, instead of on first paint.](https://customhosted.com/glossary#lazy-loading)
- [Responsive images Glossary term Serving a picture sized to the space it fills, rather than one large file every visitor downloads in full.](https://customhosted.com/glossary#responsive-images)
- [Layout shift Glossary term The page jumping as a picture finishes loading, because nothing reserved its space in advance.](https://customhosted.com/glossary#layout-shift)
- [DNS Glossary term The system that turns a domain name into the address a browser actually connects to.](https://customhosted.com/glossary#dns)
- [DNS record Glossary term A single entry in DNS — an A record pointing a domain at an address, a CNAME pointing one name at another, and so on.](https://customhosted.com/glossary#dns-record)
- [TLS certificate Glossary term The credential that lets a browser confirm a site is really who it says it is, and encrypts the connection to it.](https://customhosted.com/glossary#tls-certificate)
- [Domain registrar Glossary term The company you actually bought the domain name from — a separate thing from whoever hosts the site it points to.](https://customhosted.com/glossary#domain-registrar)
- [Nameserver Glossary term The setting at your domain registrar that tells the internet whose DNS to trust for your domain.](https://customhosted.com/glossary#nameserver)
- [HTTPS redirect Glossary term Automatically sending anyone who types the plain http:// address to the secure https:// one instead.](https://customhosted.com/glossary#https-redirect)
- [SPF Glossary term A DNS record naming which mail systems are allowed to send as your domain.](https://customhosted.com/glossary#spf)
- [DKIM Glossary term A signature added to outgoing mail that lets a receiving server confirm it really came from your domain's own key.](https://customhosted.com/glossary#dkim)
- [DMARC Glossary term A DNS record telling a receiving server what to do with mail that fails the SPF or DKIM checks.](https://customhosted.com/glossary#dmarc)
- [Mail relay Glossary term An authenticated service an app sends mail through, instead of calling a mail server directly.](https://customhosted.com/glossary#mail-relay)
- [Transactional email Glossary term Mail triggered by one person's own action — a password reset, a receipt, an invitation — as opposed to bulk or marketing mail.](https://customhosted.com/glossary#transactional-email)
- [Bounce Glossary term A message that a receiving server refuses or fails to deliver, reported back to the sender.](https://customhosted.com/glossary#bounce)
- [Uptime Glossary term The share of time a site or app is actually reachable and working, usually quoted as a percentage.](https://customhosted.com/glossary#uptime)
- [SLA Glossary term A written commitment about uptime and response time, with a real consequence if it is missed.](https://customhosted.com/glossary#sla)
- [Backup Glossary term A copy of your data and files, taken on a schedule, that a restore can be pulled from if something goes wrong.](https://customhosted.com/glossary#backup)
- [Point-in-time recovery Glossary term Restoring a database to exactly how it looked at a specific moment, not just to last night’s backup.](https://customhosted.com/glossary#point-in-time-recovery)
- [Connection pool Glossary term A small set of open connections an app reuses, instead of opening and closing a new one for every query — and the thing that has a limit.](https://customhosted.com/glossary#connection-pool)
- [Rollback Glossary term Reverting a deploy back to the previous working version, fast, when a new one turns out to be broken.](https://customhosted.com/glossary#rollback)
- [Incident Glossary term A real, ongoing problem affecting a site or app — as opposed to a blip nobody but a monitor noticed.](https://customhosted.com/glossary#incident)
- [Outage Glossary term The site or a core function down, or badly degraded, for real users — the top tier of an incident.](https://customhosted.com/glossary#outage)
- [Service credit Glossary term A credit toward a future invoice, issued when monthly uptime falls short of the SLA target.](https://customhosted.com/glossary#service-credit)
- [Escalation Glossary term The path an incident takes from a first automated signal to the humans who decide what to do about it.](https://customhosted.com/glossary#escalation)
- [Health check Glossary term An automatic, repeated check that a running app is actually responding correctly, not just that the server is technically on.](https://customhosted.com/glossary#health-check)
- [Request log Glossary term A line written automatically for every request at the edge — who asked for what, and what the answer was.](https://customhosted.com/glossary#request-log)
- [Application log Glossary term A line your own code chose to write down — a caught error, a warning, a debug message.](https://customhosted.com/glossary#application-log)
- [Retention window Glossary term How long a record is kept before it ages out on its own — a window, not a permanent archive.](https://customhosted.com/glossary#retention-window)
- [Source-code escrow Glossary term A copy of the source code held by a neutral third party, released to a customer only if the vendor fails — something this platform does not offer.](https://customhosted.com/glossary#source-code-escrow)
- [Key-person risk Glossary term The risk that a service depends on one specific person, so their absence stops the work.](https://customhosted.com/glossary#key-person-risk)
- [Runbook Glossary term A written document saying what each piece of a stack is and how it fits together, for whoever picks it up next.](https://customhosted.com/glossary#runbook)
- [Patching Glossary term Keeping the operating system and runtime a site or app runs on updated against known security vulnerabilities.](https://customhosted.com/glossary#patching)
- [Firewall Glossary term A layer that only lets through the network traffic a server is actually supposed to receive, blocking the rest by default.](https://customhosted.com/glossary#firewall)
- [Secrets management Glossary term Keeping API keys, passwords, and tokens out of source code and injected in at runtime instead.](https://customhosted.com/glossary#secrets-management)
- [Connection string Glossary term The one secret an app holds to reach its database — address, credentials, and database name in a single value.](https://customhosted.com/glossary#connection-string)
- [Environment variable Glossary term A named value an app reads from the environment it runs in, instead of from a line written into its own code.](https://customhosted.com/glossary#environment-variable)
- [Configuration Glossary term The settings, environment variables, and secrets an app reads at startup — as distinct from the code itself.](https://customhosted.com/glossary#configuration)
- [Build-time value Glossary term A configuration value read in while a static site or app is being built, not while it is running.](https://customhosted.com/glossary#build-time-value)
- [Config drift Glossary term When two environments meant to match end up with different configuration values, quietly.](https://customhosted.com/glossary#config-drift)
- [Third-party service Glossary term Anything an app calls, loads, or stores data in — a service somebody else runs, not us, not you.](https://customhosted.com/glossary#third-party-service)
- [Webhook Glossary term A request a third-party service sends to your app on its own, when something happens on its side.](https://customhosted.com/glossary#webhook)
- [Sandbox key Glossary term A test credential issued alongside the real one, so a check never touches a live customer.](https://customhosted.com/glossary#sandbox-key)
- [Principle of least privilege Glossary term Giving a person, process, or key only the access it actually needs, and nothing more.](https://customhosted.com/glossary#least-privilege)
- [Break-glass access Glossary term A deliberate, logged use of elevated access to stop or fix a live incident — the exception, not the daily routine.](https://customhosted.com/glossary#break-glass-access)
- [DDoS mitigation Glossary term Absorbing or filtering a flood of junk traffic aimed at taking a site offline, before it reaches your app at all.](https://customhosted.com/glossary#ddos-mitigation)
- [Rate limiting Glossary term Capping how many requests a single visitor or address can make in a given window.](https://customhosted.com/glossary#rate-limiting)
- [Bot traffic Glossary term Automated requests, not a person in a browser — from a search engine indexing a page to a script pulling every price on the site.](https://customhosted.com/glossary#bot-traffic)
- [Responsible disclosure Glossary term Reporting a security hole privately, through a stated channel, before it becomes public.](https://customhosted.com/glossary#responsible-disclosure)
- [Encryption at rest Glossary term Data encrypted while it is sitting in storage, not just while it is moving over the network.](https://customhosted.com/glossary#encryption-at-rest)
- [Honeypot field Glossary term A form field real visitors never see or fill in — a submission that fills it is treated as spam.](https://customhosted.com/glossary#honeypot-field)
- [Session Glossary term The record that keeps a signed-in user signed in between requests.](https://customhosted.com/glossary#session)
- [Session cookie Glossary term A cookie that carries a session, or a signed session itself, back to the browser that holds it.](https://customhosted.com/glossary#session-cookie)
- [Identity provider Glossary term An outside service that checks a login for your app — single sign-on, or a social login, instead of your app checking a password itself.](https://customhosted.com/glossary#identity-provider)
- [Data controller Glossary term The party that decides why personal data is collected and what happens to it.](https://customhosted.com/glossary#data-controller)
- [Data processor Glossary term The party that handles personal data on a controller's instructions, without deciding why it is collected.](https://customhosted.com/glossary#data-processor)
- [Sub-processor Glossary term A party a processor brings in to help handle personal data, one step further from the controller.](https://customhosted.com/glossary#sub-processor)
- [Data residency Glossary term The country or region where a copy of data actually sits.](https://customhosted.com/glossary#data-residency)
- [Flat-rate pricing Glossary term One fixed monthly number for a plan, agreed up front, that does not move with traffic.](https://customhosted.com/glossary#flat-rate-pricing)
- [Usage-based pricing Glossary term A pricing model that charges by what actually gets used — requests, bandwidth, compute-seconds — instead of a fixed monthly number.](https://customhosted.com/glossary#usage-based-pricing)
- [Add-on Glossary term An optional extra layered onto a base plan — CodeHerder’s iteration service, for instance — priced and named on its own line.](https://customhosted.com/glossary#add-on)
- [Quote Glossary term A specific fixed monthly rate, given in writing, for a workload described on the contact form.](https://customhosted.com/glossary#quote)
- [Estimate Glossary term A number you build yourself, on the spot, from the posted rate card — not a quote.](https://customhosted.com/glossary#estimate)
- [Discovery call Glossary term A scheduled conversation some hosts require before they will price a workload. This one does not.](https://customhosted.com/glossary#discovery-call)
- [Overage Glossary term An extra charge that lands on a bill because usage crossed a limit built into a usage-based plan.](https://customhosted.com/glossary#overage)
- [Tier / plan Glossary term A named, fixed configuration — Static Starter, Dedicated M, and so on — with a set price and a set specification.](https://customhosted.com/glossary#tier-plan)
- [Repository Glossary term The one copy of your code that keeps a full history — every change, in order, with who made it and why.](https://customhosted.com/glossary#repository)
- [Commit Glossary term One recorded change to a repository — what changed, when, and by whom.](https://customhosted.com/glossary#commit)
- [Version control Glossary term The system that records every commit to a repository, so a project has a full history instead of a single, overwritten copy.](https://customhosted.com/glossary#version-control)
- [Brief Glossary term A plain-language description of a change you want made — a new page, a copy tweak, a small feature — written the way you would explain it to a person.](https://customhosted.com/glossary#brief)
- [Pull request Glossary term A proposed change to a codebase, shown as a diff, waiting for someone to review it before it merges.](https://customhosted.com/glossary#pull-request)
- [Diff Glossary term The exact lines a pull request adds or removes, shown next to the current code — the change itself, not a description of it.](https://customhosted.com/glossary#diff)
- [Branch Glossary term A separate copy of the code a change is written on, so nothing it contains reaches production until it merges.](https://customhosted.com/glossary#branch)
- [CI Glossary term The pipeline that automatically builds and checks a change the moment it is pushed, before a human even looks at it.](https://customhosted.com/glossary#ci)
- [Status check Glossary term A pass-or-fail result shown on a pull request, set by an automated check before a person reviews the change.](https://customhosted.com/glossary#status-check)
- [Test suite Glossary term The tests your own application carries — what to assert is your call, checked automatically on every change.](https://customhosted.com/glossary#test-suite)
- [Regression Glossary term A change that breaks something that used to work.](https://customhosted.com/glossary#regression)
- [Flaky test Glossary term A test that fails on and off, for no real code reason, rather than every time or never.](https://customhosted.com/glossary#flaky-test)
- [Agentic iteration Glossary term An AI agent reading a brief, making the change in a real codebase, and opening a pull request — without anyone hand-writing the diff.](https://customhosted.com/glossary#agentic-iteration)
- [Staging environment Glossary term A copy of a site or app, running for real, that is not the live version visitors see — where a change gets checked before it is.](https://customhosted.com/glossary#staging-environment)
- [Schema migration Glossary term A change to a database's structure — a new column, a new table, a changed constraint — run as code, not clicked together by hand.](https://customhosted.com/glossary#schema-migration)
- [Infrastructure as code Glossary term Defining servers, DNS records, and configuration as versioned files instead of clicking them together by hand in a dashboard.](https://customhosted.com/glossary#infrastructure-as-code)
- [Merge Glossary term Approving a pull request and folding its change into the real codebase — the step that turns a proposed diff into what actually ships.](https://customhosted.com/glossary#merge)
- [Deploy Glossary term Taking a merged change from a build all the way to serving real traffic — publishing new files, or replacing a running process.](https://customhosted.com/glossary#deploy)
- [Build failure Glossary term A build that stops partway and produces no artifact — so there is nothing new to publish.](https://customhosted.com/glossary#build-failure)
- [Revert Glossary term Undoing a merged change in code — as opposed to a restore, which brings data back.](https://customhosted.com/glossary#revert)
- [In flight Glossary term A briefed change that has started and has not yet merged — the one thing moving through the loop right now.](https://customhosted.com/glossary#in-flight)
- [Work in progress limit Glossary term A cap on how many changes move through a pipeline at once — here, one.](https://customhosted.com/glossary#work-in-progress-limit)
- [Change queue Glossary term The order a set of briefed changes ships in — set by you, not re-ranked here.](https://customhosted.com/glossary#change-queue)

№ 04 Guide sections

## Guide sections

37 entries.

- [The real question Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#the-question-underneath-the-question)
- [What static handles Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#what-static-handles-well)
- [What forces dedicated Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#what-forces-dedicated-compute)
- [The grey area Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#the-grey-area)
- [Decision checklist Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#a-decision-checklist)
- [The cost angle Guide section Static site or dedicated server: which do you actually need?](https://customhosted.com/guides/static-site-vs-dedicated-server#the-cost-angle)
- [What "managed" means Guide section What “managed” actually means — and the hours it gives back](https://customhosted.com/guides/what-managed-hosting-includes#managed-is-doing-a-lot-of-work)
- [The maintenance list Guide section What “managed” actually means — and the hours it gives back](https://customhosted.com/guides/what-managed-hosting-includes#the-maintenance-list)
- [A human answers Guide section What “managed” actually means — and the hours it gives back](https://customhosted.com/guides/what-managed-hosting-includes#a-human-answers)
- [Hours it gives back Guide section What “managed” actually means — and the hours it gives back](https://customhosted.com/guides/what-managed-hosting-includes#the-hours-it-gives-back)
- [Where to look Guide section What “managed” actually means — and the hours it gives back](https://customhosted.com/guides/what-managed-hosting-includes#where-to-see-the-specifics)
- [Why sites rot Guide section How to keep shipping changes to a live site — without hiring a dev team](https://customhosted.com/guides/keep-shipping-without-a-dev-team#sites-rot-after-launch-not-before)
- [Build, iterate, run Guide section How to keep shipping changes to a live site — without hiring a dev team](https://customhosted.com/guides/keep-shipping-without-a-dev-team#one-team-three-jobs)
- [How a change ships Guide section How to keep shipping changes to a live site — without hiring a dev team](https://customhosted.com/guides/keep-shipping-without-a-dev-team#how-a-change-actually-ships)
- [What still needs a human Guide section How to keep shipping changes to a live site — without hiring a dev team](https://customhosted.com/guides/keep-shipping-without-a-dev-team#whats-still-worth-a-human-decision)
- [The prototype problem Guide section From prototype to production — hosting an app you built fast](https://customhosted.com/guides/from-prototype-to-production#the-prototype-problem)
- [Hosting it properly Guide section From prototype to production — hosting an app you built fast](https://customhosted.com/guides/from-prototype-to-production#hosting-it-properly)
- [Where your app fits Guide section From prototype to production — hosting an app you built fast](https://customhosted.com/guides/from-prototype-to-production#where-your-app-fits)
- [Keeping it improving Guide section From prototype to production — hosting an app you built fast](https://customhosted.com/guides/from-prototype-to-production#keeping-it-improving)
- [When to rebuild Guide section From prototype to production — hosting an app you built fast](https://customhosted.com/guides/from-prototype-to-production#when-it-needs-a-real-rebuild)
- [The meter problem Guide section Flat-rate vs. usage-based hosting: why your bill keeps surprising you](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting#the-meter-is-always-running)
- [Where surprises hide Guide section Flat-rate vs. usage-based hosting: why your bill keeps surprising you](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting#where-the-surprises-hide)
- [What flat rate changes Guide section Flat-rate vs. usage-based hosting: why your bill keeps surprising you](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting#what-a-flat-rate-changes)
- [When usage-based wins Guide section Flat-rate vs. usage-based hosting: why your bill keeps surprising you](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting#when-usage-based-actually-wins)
- [Iterate without the meter Guide section Flat-rate vs. usage-based hosting: why your bill keeps surprising you](https://customhosted.com/guides/flat-rate-vs-usage-based-hosting#iterate-without-watching-the-meter)
- [The "free" trap Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#the-its-basically-free-trap)
- [What you're signing up for Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#what-youre-actually-signing-up-to-run)
- [Pricing the hours Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#pricing-the-hours-honestly)
- [When DIY wins Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#when-doing-it-yourself-is-the-right-call)
- [When to hand it over Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#when-to-hand-it-over)
- [Ops and iteration Guide section Should you host it yourself? The hidden cost of rolling your own](https://customhosted.com/guides/should-you-self-host#buying-ops-and-iteration)
- [Three costs, not one Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#a-website-is-three-costs-not-one)
- [The build Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#the-build)
- [The run Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#the-run)
- [Keeping it moving Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#the-part-everyone-forgets)
- [Three years, added up Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#three-years-added-up)
- [Where the hours go Guide section The real cost of a website: build it, run it, keep it moving](https://customhosted.com/guides/the-real-cost-of-a-website#where-the-hours-really-go)

№ 05 Answers

## Answers

7 entries.

- [What can you actually host? Answer Any app. Two standard shapes cover most work: static sites on a global edge network, and dedicated compute at a flat monthly rate. Anything else — APIs, databases, queues, background workers, full stacks — we design and quote flat. If it runs on a server, we can run it.](https://customhosted.com/#answers)
- [How fast can we be live? Answer Static sites go live in minutes. Most stacks are live within days of the brief. A fixed monthly quote lands within one business day.](https://customhosted.com/#answers)
- [How do CustomLabs and CustomHosted fit together? Answer CustomLabs builds the first version, CustomHosted keeps it on. One team, brief to production, nothing lost in a handoff.](https://customhosted.com/#answers)
- [What is CodeHerder and how does it help? Answer CodeHerder is agentic iteration on code already hosted with us. Brief a change in plain language. An agent opens a pull request. Once a person reviews it, the same pipeline ships the merge.](https://customhosted.com/#answers)
- [Am I locked in? Answer No. Either side can end the service at any time, with no early-termination fee. A documented handover is free. The Portability page lists what moves with you and what stops.](https://customhosted.com/#answers)
- [What do I have to manage? Answer About 55 minutes of your own time at move-in. That covers DNS access, your secrets, and a sign-off on the go-live window. After that we manage the infrastructure: TLS, backups, monitoring, and patching. Your application code stays yours to run.](https://customhosted.com/#answers)
- [How does pricing work? Answer One flat number per month. The rate card lists a fair-use transfer allowance.](https://customhosted.com/#answers)

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