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The fastest paths in. · 8 pages
- Home
Managed hosting for any app, run like a utility — static sites, dedicated compute, and everything in between.
- Which do I need?
Answer a few questions, get a hosting-shape recommendation — no sales call required.
- The hours ledger
The estimator's mirror image — put your own hours and rate in, and see what running it yourself actually costs.
- Onboarding
The first week, hour by hour, and exactly how much of it is your own time.
- Pricing
The full rate card — plans, add-ons, and a self-serve estimator with a live monthly total.
- Billing
What a month actually looks like: the invoice cycle, a specimen invoice, what moves the number and what never does, fair use in numbers, and the CodeHerder iteration line explained from the invoice's side.
- Spec sheet
A shareable, printable spec sheet for any configuration from the estimator or selector — line items, one total, and a permalink to hand off.
- Get a quote
Describe the workload, get one fixed monthly rate in writing within a business day.
Platform
What we host on, and the shapes it comes in. · 22 pages
- Platform
What the global edge network, durable storage, and dedicated compute actually are.
- Static
Static-site hosting on the global edge network — what it includes and what it costs.
- Dedicated
Fixed-price dedicated compute sized to the workload, with a static IP and full control.
- Databases
Managed Postgres tiers, how an app connects, how a schema change ships, and what happens when one fails halfway.
- Custom
Anything that doesn't fit a fixed tier — designed and quoted flat.
- Compare
CustomHosted next to rolling it yourself, a self-serve deploy platform, a traditional host, and an agency on retainer — dimension by dimension, honestly.
- Performance
The measured page-weight budget behind the "fast on the edge" claim — real numbers from this build, enforced on every deploy.
- Migrations
Already hosted elsewhere? A rehearsed cutover with little-to-no downtime.
- Portability
What a handover actually contains: the pack manifest, the procedure with real minutes attached, and what honestly stops when you go.
- Recovery
What's actually in a backup, how a restore works, how far back you can go by tier, and what a tested restore means in practice.
- Monitoring
The watch list, what fixes itself automatically, who gets woken for the rest, and what a code bug that no monitor can catch turns into.
- Logs
The record of what happened: the three things people call "logs", where a line goes hop by hop, what is kept and for how long, and how a log line becomes a briefed change.
- Patching
What gets patched layer by layer, the standing window and the out-of-band path, whether it takes the app down, and where a dependency bump becomes a briefed CodeHerder pull request instead.
- Background jobs
The work your app does when no browser is waiting for it: the three kinds, where each runs by hosting shape, how the clock is wired, what happens when a job fails, and who owns whether it is safe to run twice.
- Files
The files your app keeps: the three kinds of file, where one goes hop by hop, what holds it by hosting shape, what happens when the disk fills, and what survives a deploy, a resize, a restore, and an exit.
- Domains
Who owns the domain, the records, and the certificate — the record sheet, why your mail never moves, the propagation window, and what changing something later costs.
- Delivery
The rules a request meets once DNS resolves — redirects, trailing slashes, a real 404, the cache, and the response headers you get by default.
- Access
Who can touch your production: the four principals, the capability matrix, secrets, least privilege, and what the CodeHerder agent can and cannot do.
- Under attack
The perimeter: what stands between the internet's junk traffic and your app, the four kinds of attack, and the honest line where it stops.
- Environments
What a staging environment actually is here — the address, who can reach it, what data it holds, how a change gets promoted out of it, how to go back, and what it costs.
- Email
The mail your app sends, not mail addressed to your domain — the sending path hop by hop, the records the zone needs, and the honest limits on deliverability.
- Scaling
The tier ladder, how a capacity signal turns into a scheduled move, what visitors see during it, when a bigger box is the wrong answer, and what this platform deliberately does not do.
What we host
Every stack we run, named — plus deep pages for the ones asked about most. · 6 pages
- What we host
Every stack we host in one compatibility register, plus deep pages for the frameworks asked about most.
- Next.js
Managed hosting for Next.js: a dedicated instance for server-rendered routes and API handlers, a static-export path priced down to Static Starter when there’s no server-side work at all, and CodeHerder for the steady stream of small changes.
- WordPress
Managed WordPress hosting: PHP and a managed database on a dedicated instance, the uploads directory and database moved as one unit, and CodeHerder for theme and content changes briefed in plain language instead of waiting on an agency retainer.
- Python
Managed Python hosting: a WSGI or ASGI process on a dedicated instance, a managed Postgres database for the migrations you already have, and CodeHerder for the small endpoints and fixes that come up between releases.
- Laravel
Managed Laravel hosting: PHP-FPM, a managed database, a queue worker, and the scheduler cron all run on one dedicated instance, deployed on a push — with CodeHerder shipping the small feature requests in between.
- Docker
Managed hosting for containerised apps: a single image runs on a dedicated instance at a fixed rate, and multi-service Compose stacks get designed and quoted flat instead of forced into one tier — plus CodeHerder for ongoing changes to the images themselves.
Who it's for
The same platform, organised by situation instead of by product shape. · 4 pages
- Who it's for
The same platform and loop, organised by situation instead of by product shape.
- Agencies
Managed hosting for design and dev studios: one flat per-site rate to pass through or resell, per-client staging, no console for the client, and an iteration add-on that absorbs the endless small change requests.
- Founders
Managed hosting for founders: CustomLabs builds or finishes the first version, dedicated compute plus a managed database keeps it running at a flat rate, and CodeHerder ships the small stuff while the team sells.
- No dev team
Managed hosting for sites without an in-house developer: the loop stands in for a hire — brief a change in plain language, an agent opens a pull request, it's reviewed and shipped.
The loop
Build, iterate, run — and the proof it happens. · 5 pages
- The Loop
Build → Iterate → Run — the loop that keeps a site shipping after launch.
- Brief a change
The five parts a good brief needs, a composer that assembles one for you, and three real examples.
- Built in the open
The real pull-request ledger behind this site — the loop, run on ourselves.
- Case files
Three of those ledger rows, followed end to end — the brief, the review, and the real diff stats behind each.
- In service
A spec-sheet register of representative deployments we actually run.
Field Manual
Long-form, no-pitch guides on hosting decisions. · 9 pages
- Guides
Long-form, no-pitch guides on the decisions behind hosting a site.
- Static site or dedicated server: which do you actually need?
A decision guide to the one question that decides most of your hosting bill.
- What “managed” actually means — and the hours it gives back
The operational work managed hosting quietly removes from your week.
- How to keep shipping changes to a live site — without hiring a dev team
The Build → Iterate → Run loop, as a how-to for sites that need to keep moving after launch.
- From prototype to production — hosting an app you built fast
You've got a working build. Turning it into something that stays up, stays secure, and keeps improving is a different job — here's what it takes, and who does it.
- Flat-rate vs. usage-based hosting: why your bill keeps surprising you
Usage-based pricing turns every visitor into a variable cost. Here is why the bill spikes, what a flat monthly rate changes, and when each model actually wins.
- Should you host it yourself? The hidden cost of rolling your own
Self-hosting looks almost free — until you price the hours it quietly costs. Here's the real build-vs-buy math, when DIY genuinely wins, and the line where handing it over pays for itself.
- The real cost of a website: build it, run it, keep it moving
Hosting is the small number. The real cost of a website is building it, running it, and shipping the changes it needs after launch — here's the three-year math, in the open, and where the hours actually go.
- Glossary
Plain-English definitions for every hosting term on this site — and who handles each one.
Company
Who runs it, and how to reach us. · 7 pages
- About
Who runs CustomHosted, and how it connects to CustomLabs and CodeHerder.
- Security
Backups, patching, TLS/DNS, and portability — the security posture, in writing.
- Support
How to reach us, and what response times to expect.
- Status
Live system status and incident history.
- Accessibility
A WCAG 2.1 AA self-assessment, checked with an automated crawl of every route.
- Directory
Every page on the site, grouped and described — the back-of-manual index.
- Search
Look up any page, glossary term, guide section or answer on the site by keyword.
Reference
Legal documents and the guides feed. · 5 pages
- Terms of Service
The agreement that governs your use of the service.
- Privacy Policy
What we collect, why, and how it's handled.
- Service Level Agreement
Our availability commitment and what happens if we miss it.
- Acceptable Use Policy
What you can and can't run on the grid.
- RSS
Subscribe to the Field Manual guides in a feed reader.
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